FAQs
- How can I quickly see which categories are active?
- Why does Xada show more products than I can see on my storefront?
- How can I set variant SKUs without creating separate products?
- I received an email that my export is 'On Hold' but there is no 'Force Run' button?
- Can I import images?
- My 'Export On Hold' says 'Action - Delete', will products be deleted?
- How many category levels can be configured?
- How can I add my own supplier?
- Is there a place to check new products that have been imported?
- Why Is My Brand or Category Scheduled for Deletion?
- How do I create a new user?
- Can I set new pricing for my preferred quantity break structure?
- How to I hide a discontinued Product from my storefront?
- How do I remove an item from an inactive category?
- Why are my exports being cancelled automatically?
- Why does an export show “Completed” but less than 100% progress?
- How can I change a product MOQ?
- Can I add more images to a product that originated from Promodata?
- Why can I not edit a Promodata category?
- What should I do if a product has no main image?