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FAQs

  • Why are some previously published products no longer appearing on the storefront?
  • Why is a category not displaying on my storefront?
  • Can I replace the product ordering quantity breaks set by a supplier sync'd with Promodata?
  • Why is my product not syncing to the storefront?
  • How do I add my own pricing?
  • Can I edit the name of a Promodata Supplier?
  • Why are my created brands missing and unknown brands appearing on my storefront?
  • If I set an option to active or not active, will Promodata’s import overwrite my change?
  • What is 'Availability' (input field)
  • If I edit a product, will it be overriden by overnight updates in the future?
  • What happens if I update the 'Original' column of a supplier CSV instead of the 'new' column?
  • Why can I not click on the delete button next to a product's custom field?
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