Editing Product Data
This article explains how to edit product information using the Xada dashboard. This is the simplest and most direct way to make changes to a product in Xada.
Before continuing, it is important to understand how the hierarchy of edits works in Xada, as it determines which data takes precedence when multiple updates apply to the same product.
For a deeper explanation and examples, refer to the following article:
Article: Understanding the Product Data Hierarchy
Product information is organised into several sections to make it easier to manage. Each section is outlined below and explained in more detail later in this article.
Details
This section allows you to view and update the core product information, including:
- Product SKU
- Brand
- Product name
- Search keywords
- Product description
- Meta data
You can also use this section to set a product as active or inactive.
Categories
In this section, you can assign or remove a product from one or more categories. Click the “Select active categories” dropdown to view the available categories, then select or unselect as needed. Multiple categories can be assigned to a single product.
In most cases, there is no need to assign a product to a parent category. The store settings automatically display products in parent categories when a customer is browsing them. In the example below, the product is assigned to Umbrella, which is a child category of Lifestyle.
This section also includes a category table that helps visualise key details, such as the original category name (if it has been renamed), its status, and the category source.
Custom Fields
In this section, you can create, edit, or remove custom fields. Please note that only custom fields created in Xada can be deleted.
The status of a custom field at the product level is separate from its global status. A product can also have multiple custom fields with the same name, as long as each field has a different value.
Adding a new custom field
Before assigning a custom field to a product, ensure that the custom field already exists in Xada. You can refer to the related article for instructions on how to create custom fields.
Once the custom field has been created, you can assign it to a product. In the Custom Fields section of the product view page, click the “Add Custom Field” button.
From the dropdown list, select the custom field you want to assign to the product, then click “Confirm”.
The newly added custom field will appear at the bottom of the custom fields list. It will be set to active by default and will have an empty value. You can then enter a value and update its status as required.
Removing a custom field
To remove a custom field, click the trash icon to the right of the relevant field. Only custom fields created in Xada can be deleted. If you do not want a supplier-provided custom field to be published on your website, you should deactivate it instead.
Attributes
This section displays the product attributes. These attributes are exported to the storefront as custom fields and are primarily used for filtering purposes.
Product attributes are read-only and cannot be added to or removed from the product manually. They are provided exclusively by Promodata.
If you do not want a specific attribute to be published to the storefront, you can deactivate it either by using rules or by deactivating it individually.
For a deeper explanation and examples, refer to the following article:
Article: Product Attributes
Options
This section is where all product pricing is defined and managed. In Xada, Options represent the parent pricing structure, while Additions are the child elements associated with an option. A product can have multiple options, and each option can include multiple additions.
An option typically represents the base or unbranded price of a product, while additions represent optional add-ons applied to that option. For example, an option named Unbranded may include additions such as Full Colour Transfer and Embroidery.
It is important to note that suppliers structure options and additions differently. Some suppliers may provide multiple options without any additions, where each option already includes both the base price and any applicable add-on pricing.
We have several articles dedicated exclusively to this section. Please refer to the following link to explore the full set of resources: Options & Additions
Availability
This section allows you to control how a product behaves on the storefront. In simple terms, this is where you configure whether a product can be purchased, quoted, viewed by customers, or marked as discontinued.
Purchase or request a quote
Defines whether the product is available for online purchasing and quoting, or quote only.
For more details, refer to the following article.
Article: What is purchasability and how it works
Add to cart?
Controls whether the product can be added to the shopping cart when online purchasing is enabled.
Visible?
Determines whether the product is visible to customers on the storefront.
For more details, refer to the following article.
Article: What is product visibility?
Discontinued?
Allows you to mark the product as discontinued.
For more details, refer to the following article.
Article: What are discontinued products?
Availability
This field is exported to the storefront and displayed during checkout. It is a free-text field and can be used to show custom availability messages, such as: 'Usually ships in 24 hours'.
Images
This section is used to manage a product’s images.
If a product was created via a supplier data feed (for example, Promodata), it will typically already include images. These images cannot be deleted. If you do not want them published to the storefront, they must be deactivated instead.
You can add new images to a product by clicking the Add Image button and entering a publicly accessible image URL (for example, an image hosted on Cloudinary). Xada does not host images internally.
For a detailed explanation and examples, refer to the following article:
Article: How to add product images
Colours & Sizes
This section allows you to define and manage a product’s colours and sizes. Colours and sizes are displayed in a tabular format, including their associated images, swatches, and variant SKUs.
From here, you can add new colours and sizes, update their active status, and remove them where permitted, depending on the origin of the product data.
For a comprehensive walkthrough of this section, including detailed explanations and examples, please refer to the following article:
Article: Managing Product Colours and Sizes
Condition
This section allows you to define the product’s condition and warranty information.
Show condition
Set to No by default. When enabled, the product condition will be displayed on the product page on the storefront.
Item condition
Displayed on the product page only if Show Condition is set to Yes.
Available values include:
- New
- Used
- Refurbished
Warranty
Allows you to enter warranty information that will be displayed on the product page for customer reference.
Storefront
This section allows you to manage how the product behaves and appears on the storefront.
Featured Product?
Allows you to mark the product as featured, increasing its visibility on the storefront.
For more details, refer to the following article:
Article: What is a featured product
Sort order
Controls the position of the product in storefront listings.
For more details, refer to the following article:
Article: How to set the product sort order
Validate
Allows you to validate the product to ensure it meets all requirements for export to the storefront.
For more details, refer to the following article:
Article: How to validate the product’s sync with the storefront
Storefront URL
If the product is published, the storefront URL will be displayed here, allowing you to quickly access and view the product on your storefront.
Dimensions
This section allows you to define both the product dimensions and the carton dimensions.
Carton dimensions are exported to the storefront as custom fields and can be used to display packaging information to customers. Product dimensions and weight are also used when calculating shipping costs.
You can select from a range of supported units, including weight units such as kg and lbs, and size units such as cm and metres, providing flexibility to match your shipping and storefront settings.
Shipping
This section allows you to configure all shipping-related settings for the product, including integrations with shipping platforms on your storefront (if enabled).
For example, you can define whether a product qualifies for free shipping or assign a fixed shipping cost. These settings control how shipping is calculated and presented to customers during checkout.
Associated Rules
This section provides a clear list of all rules currently applied to the product. It is especially useful for understanding how and why certain product values have been set, and for troubleshooting changes made by rules.
For more details, refer to the following article.