How to create categories

This article shows you how to create new categories in Xada, including how to place them in your hierarchy as top‑level categories or sub‑categories.

Opening the Create Category page

  1. In the left‑hand menu, click Categories.
  2. On the Categories page, click the Create Category button in the top‑right corner.
  3. You’ll see the Create category screen with the Category Details form.

Choosing where the category sits

At the top of the form you’ll see Parent Category.

To create a top‑level category

Leave Parent Category set to “Select” (or blank). The new category will sit at the highest level in your structure.

To create a sub‑category

  1. Open the Parent Category dropdown.
  2. Search or scroll to find the category you want this one to sit under.
  3. Select that parent.
This defines where the new category appears in the Category Structure view and in any places that show the hierarchy.

Filling in the main details

Name

  • Enter a clear, descriptive name.
  • This is what users and customers will see.
  • Certain special characters, such as forward slash "/", are not allowed.

Sort Order

  • Use a number to control where this category appears relative to its siblings.
  • Lower numbers usually appear first.

Image URL (optional)

  • Paste a link to an image you want to use for this category, if your storefront supports category images.

For more information on adding images to categories, please refer to the related articles below.

Description (optional)

  • Use the editor to add a description that explains what belongs in this category.
  • This can help both internal users and, depending on your setup, visitors on your site.

  • Further down the form (depending on your Xada subscription) you may also see:
  • Active/Inactive switch: whether the category is currently in use.
  • Favourite: whether to mark it as a favourite for easier filtering.
  • Navigation visibility: whether it should appear in your storefront navigation.
  • Multi‑channel options: where you can set how this category behaves per channel if your account uses multiple channels.

Saving and managing your new category

  1. Once you’ve completed the fields, click the Save button at the bottom of the form.
  2. After saving, your new category will appear:
    • In the main Categories list.
    • In the Category Structure view, under the parent you selected (or at the top level if no parent was chosen).
You can always edit the category later to adjust its name, parent, or settings as your hierarchy evolves.

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